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Project name: A&E Department, Wrexham Maelor
Location: Wrexham
Contract: JCT Intermediate
Value: £407,000
Duration: 27 Weeks
Summary:
Extension and alteration project within the live A&E department of Wrexham Maelor Hospital. Through efficient communication the construction process had minimal impact on hospital operations.
ASSURED DELIVERY – Read delivered the projects on time and to budget with zero complaints. Especially important in the work within the live A&E department, was effective communication, not just with the client’s project management team, but also with the hospital staff and managers. This was approached by the site delivery team in the form of informal daily briefings with staff, and formal team progress meetings.
SUPPLYCHAIN CAPABILITY – Supply chain management was a critical success factor, which was managed through the appointment of key subcontractors, with whom Read have an existing relationship of delivering in live environments. A robust induction procedure and strict access restrictions ensured the minimal impact of the project on the continued healthcare provision of the hospital.
CONSISTENT QUALITY – Finish quality was maintained by effective use of the ‘next customer’ principle, ensuring work operations were 100% complete before moving to the next area to allow efficient start of the following trade. This technique is used across all Read projects to deliver a high quality product.
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During 2017 the Emergency Department at Wrexham Maelor Hospital had a refurbishment. The refurbishment required a very detailed plan to ensure that we were able to continue to operate the service whilst the work was carried out. Paul Kelly the site manager from Read Construction worked with the team in the Emergency Department raising any possible issues to ensure that disruption in service was kept to a minimum. One of the obstacles we faced was replacing the flooring in the waiting room, Paul discussed the best time for this work to be completed and arranged for this to be done during the night when the department is under less pressure and has less patients in the waiting room. We also had weighing scales installed in the floor at the entrance to the Resus area, again Paul worked with the department to ensure we would still be able to access the Resus area with patients on a trolley whilst the entrance to Resus was closed. The communication between Paul and the department was excellent and ensured the project was completed with minimum disruption and on time.